Technical Writing service for multilingual technical documentation

Our technical writing skills make your technical documentation accurate and useful in every language

SMG assists clients in creating and preparing multilingual technical documentation using professional technical writers and advanced content management systems for efficient technical content management.

Our technical writers

Our technical writers have extensive experience in drafting technical documents across various engineering fields.  With a global team of expert technical writers, including native-speakers of British and American English, who are ready to promptly assist clients.

The process begins with our technical writers studying the product’s operation by consulting the client and reviewing available materials. Next, the technical documents are drafted either at the client’s offices or at our technical writing offices. Finally, the documents undergo a thorough review and check by the client.

The writing process is customised to meet the client’s requirements, with instructions and agreements recorded in the Writing Guide, which is continuously updated and made accessible to the client.

Content management systems

SMG uses innovative information systems that offer the following benefits:

• Multilingual content management: we use systems for localising projects in a number of languages and formats. Translation is carried out with the help of computer-assisted translation tools.
• Technical illustration: we enhance document comprehension with clear and explanatory technical drawings, photographs and diagrams.
• Multichannel communication: what if a maintenance technician could read the manual as an e-book or search multiple documents online in real time? Publishing projects in the latest digital formats ensures full content usability.
• Systems integration: we work with the client’s software or recommend a suitable Content Management System (CMS) to meet their needs.
• Modular structuring of technical content, for more effective communication.
• Our writing staff work directly within the client’s CMS, and our IT team are available to recommend the most suitable CMS to meet your needs.

Cutting-edge web technology

Using the latest web formats ensures continuous, effective and targeted usability of your content around the globe. This approach also cuts the cost of printing and circulating paper copies, making it more cost-effective.